KEEPING ACTIVE & STAYING SAFE
We have introduced some new guidance and safety measures to allow you to use our indoor and outdoor gyms in a safe environment whilst being able to adhere to the current social distancing guidelines.
For Your Safety
The safety of our members and team is our top priority. We are constantly reviewing our cleaning and safety standards and have a number of measures in place throughout the gym. During your visit, hand sanitiser will be available upon entering and throughout the gym. In line with government guidance, we continue to have social distancing rules and signage for you to follow. Key touchpoints have been identified and will be cleaned by our team including a regular clean of all equipment with an electrostatic cleaner to disinfect the gym throughout and an overnight deep clean. Watch our reopening video.
Planning Your Visit
Booking A Session
All gym visits and classes must be booked via the Glofox app (under ‘classes’) which can be downloaded via your device’s app store. All visits can be booked up to 1 week in advance and to ensure all members have the opportunity to use the facilities each gym session will be limited to 60 minute sessions. Please note cash payments are not accepted.
Booking Cancellation
Should you need to cancel a booking, please give us as much notice as possible. Failure to honour a booking causes disruption and inconvenience to other members and whilst we accept there will be circumstances where a booking commitment cannot be kept, Freestyle360 reserves the right to impose penalties for failure to provide adequate notice. In the case of persistent offence, advance booking privileges will be suspended, for a defined period.
Gym Opening Times
Monday to Friday: 06:00-20:00
Saturday 06:30 – 16:00
Sunday 08:00 – 16:00
(Please note that opening times are subject to Public Holidays)
Arrival
If you feel unwell or have any Covid-19 symptoms please do not attend your bookings and cancel via the Glofox app or email info@freestyle360.co.uk. To find out more details about Covid-19 symptoms please visit the NHS website.
We ask that you arrive no more than 5 minutes before the start of your booked session.
Our showers are open and available for you to use. Please adhere to social distancing when using these facilities – 2 people max. at any one time.
Please avoid bringing any additional items into the gym where possible. Lockers are provided if needed.
Upon your arrival to Freestyle360 please follow the safety signage and adhere to the social distancing guidelines inside and outside of the gym.
As you enter the building please use the hand sanitising station and be ready to check-in at the desk for you to confirm the session you are arriving for. Freestyle360 has track and trace capability to minimise risk and to protect our members.
Entry to the gym is strictly members only, visitors and guests and anyone new wanting to join should arrange their visit in advance with reception by emailing info@freestyle360.co.uk.
Using the Gym
All gym sessions must be booked in advance via the Glofox app under ‘classes’, currently, these sessions are limited to 60 minutes however this will be reviewed on a regular basis and adapted when appropriate to do so. We ask that you come ready for your gym session and you may bring your own sweat towel to use during your exercise. Your towel must be kept with you at all times and strictly not left on the gym floor. Towels must not be used to wipe down equipment; please use the cleaning stations provided.
As you enter the gym please use the hand sanitising station and familiarise yourself with the new signage. The gym may look different from your last visit as we have made a number of alterations such as increasing the space between each piece of equipment.
Gloves and masks are not mandatory but you may bring your own should you wish to use them during your gym session. The World Health Organisation (WHO) advises to regularly wash your hands.
We ask that you follow a double sanitisation process which involves wiping down the equipment, machine or mat before and after using, please use the disinfectant spray and paper towel that are provided to wipe down the equipment, machine or mat. Please do not use your sweat towel. You’ll see our Cleaning Stations positioned around the gym.
After you have completed your workout please use the hand sanitising station as you exit the gym. Members should not cluster in groups before/after sessions.
Attending an Exercise Class
All classes must be booked in advance via the Glofox app, currently, members can book up to 1 week in advance however this will be reviewed on a regular basis and adapted when appropriate to do so. We ask that you come ready for your class and you may bring your own sweat towel to use during your exercise.
Please arrive no more than 5 minutes to your class. As you enter the room please use the hand sanitising stations and familiarise yourself with the new signage. The class layout may look different from your last visit as we have made a number of alterations such as increasing the space between each person to ensure social distancing is adhered to.
Gloves and masks are not mandatory but you may bring your own should you wish to use them during your session. The World Health Organisation (WHO) advises to regularly wash your hands.
Once you have finished using a piece of equipment, please use the disinfectant spray and paper towel that are provided to wipe down the equipment. Please do not use your sweat towel.
After you have completed your workout please use the hand sanitising station and exit through the studio doors. Members should not cluster in groups before/after sessions.
Food and Drink
Energy bars and drinks will be available to purchase through reception via card payment or through the Glofox app. Our water station is regularly serviced and all touchpoints cleaned. If you wish to use this please ensure you bring your own water bottle and wipe it down after each use.
FAQs
Can I just turn up to the gym?
No, all sessions must be booked via the Glofox app (under ‘classes’) which can be downloaded from your devices app store.
Will you be carrying out temperature checks?
No. We ask that members take the safety of themselves and other members very seriously. If you feel unwell or have any Covid-19 symptoms please do not come to the gym.
What should I do if I can’t attend?
Should you be unable to attend a booking, please give us as much notice as possible. Cancel any gym sessions and classes using the Glofox app. Alternatively, you can call or email us to cancel.
Can I call and book for the gym?
Yes, you can call us to book your session but ideally in times where we might not be able to get to the phone, you should book via the app or email us in advance.
What if I want to work out longer than an hour?
If you want to work out for more than one hour, simply book a double session and check-in for both on arrival.
Where are the boxing gloves for the punch bags?
To comply with current COVID guidance, we have removed the boxing gloves. If you want to use the punchbags you will need to bring your own gloves.
How do I download the Glofox app?
You can download the Glofox app by visiting your device’s app store. If you have an iPhone this will be the App Store, if you have an Android this will be the Play Store.
Do I need to sign out?
You do not need to sign out. By checking in for your booked sessions we will know which times you have attended. Please ensure you leave the gym on time, ready for the next group of people arriving.